Frequently Asked Questions

Find answers to common questions about medical tourism in India and our services.

Patient FAQs

1. How can I get a medical consultation?

You can send all your medical and diagnostic reports via WhatsApp, email, or our website. Our experts will review them and connect you with the best doctors for a free consultation.

2. How do I choose the right doctor and hospital?

Our expert team will provide recommendations based on your medical reports, health condition, budget, and preferences, ensuring you receive the best treatment.

3. Can I get a second opinion before traveling?

Yes! We offer free second opinions from top specialists to help you make an informed decision.

4. How long does the treatment process take?

It depends on the type of treatment. Some procedures take a few days, while others may require longer hospital stays and recovery periods based on your health condition.

5. What happens after my treatment?

We assist with post-treatment care, follow-up consultations, and ensure you have a smooth recovery after returning home.

6. How are the costs calculated for treatments?

Treatment costs are based on several factors including the type of procedure, hospital choice, room category, and anticipated length of stay. We provide detailed breakdowns so there are no hidden costs.

7. Can I choose the doctor for my treatment?

Yes, you can choose your preferred doctor from our recommendations. We'll arrange consultations with multiple specialists if needed to help you make the best decision.

Hospital FAQs

1. How do you select the hospitals in your list?

We carefully evaluate hospitals based on their accreditation, medical expertise, infrastructure, patient reviews, long-term success rates, and international reputation before including them in our list.

2. What accreditations do the hospitals on your list have?

Our listed hospitals typically hold international and national accreditations such as Joint Commission International (JCI), National Accreditation Board for Hospitals & Healthcare Providers (NABH), ISO certifications, and other recognized approvals.

3. How do I know the hospital is safe and meets international standards?

We only list hospitals that meet strict quality and safety guidelines. Our expert team verifies accreditation, doctor credentials, and patient satisfaction ratings to ensure high standards and long-term success.

4. Can I access information about the hospitals on your list?

Yes, you can find hospital profiles, specializations, doctor details, patient reviews, and facility information on our website.

5. What services are available to international patients at these hospitals?

Many hospitals provide dedicated international patient services, including visa assistance, language interpreters, airport transfer, accommodation help, personalized treatment plans, and SIM card availability.

6. Are there patient testimonials available for the hospitals?

Yes, we provide authentic patient reviews, patient stories, and testimonial videos to help you make informed decisions.

 

7. Can I visit a tour of the hospital before deciding?

Yes, some hospitals allow in-person or virtual tours for international patients before making a decision. Our team is available to assist with any questions. Contact us for more details.

8. How can I choose the right hospital for my treatment?

You can share your medical and diagnostic reports. Our expert team will recommend a hospital based on your health condition, and you’ll receive an opinion from expert doctors through us.

9. Can I contact the hospital directly for more information?

Yes, we provide direct contact details for hospitals or can help connect you with the right hospital representative. Get in touch with us now for assistance.

10. Do the hospitals on your list cater to international patients?

Yes, most of the hospitals in our network have specialized departments for international patients, offering multilingual support, comprehensive care, and other necessary facilities.

11. Can I get a cost estimate for my treatment?

Yes, you can request a free cost estimate for your treatment by providing medical reports or consultation details.

12. Are there financing or insurance options available?

Some hospitals accept international insurance and offer financing options. Contact our team to check the specific policies of the hospital you're interested in.

13. Are there any hidden charges in the treatment cost?

No, we ensure transparent pricing. The treatment cost includes medical fees, hospital stay, and necessary procedures. Any additional costs will be communicated upfront.

14. Do hospitals provide assistance with travel and accommodation?

Many hospitals offer travel assistance, including visa support, airport pickup, and tie-ups with nearby hotels for patient and family stays.

15. Can I get a medical visa to travel for treatment?

Yes, we are here to help you with medical visa documentation and invitation letters from hospitals.

15. Can a family member or attendant stay with me during my treatment in India?

Yes, most hospitals allow attendants to stay with patients, and some offer special accommodation facilities for family members.

17. What happens after completion of my treatment?

Hospitals provide post-treatment consultations, rehabilitation support, and online follow-up care for international patients. Our expert team will be with you every step of the way.

18.Can I get online consultations with a doctor after returning home if it is not possible to come again?

Yes, our team will manage your video consultation services for follow-up care. Contact us now for assistance.

19. What if I need further medical assistance after my treatment?

Our expert team will help you connect with the hospital for follow-up treatment or arrange additional consultations if needed.

Doctors FAQs

1. What criteria are used to include doctors on your list?

We choose doctors based on their qualifications, experience, specializations, patient reviews, and long-term success rates. Only highly skilled doctors are listed on our platform.

2. Do the doctors on your list have international experience?

Yes! We select the doctors who received training or worked in top medical institutions globally, ensuring they follow the best standard practices in healthcare.

3. What should I consider when selecting a doctor in a different country?

When selecting a doctor abroad, consider the following: credentials, expertise and experience, patient reviews and testimonials, hospital affiliation, and long-term success rates. We provide all these details to help you make an informed decision.

4. What support do you offer if I need assistance in selecting a doctor?

We provide personalized recommendations based on your health condition, medical needs, budget, and location preferences. Our team can assist in shortlisting the best doctors for your treatment and provide doctor suggestions.

5. How can I find the best doctor for my health conditions?

You need to share all your medical and diagnostic reports. Our team will suggest the best doctors based on your medical history and condition.

6. Are there patient reviews or testimonial videos available for the doctors listed?

Yes, we provide authentic patient reviews and testimonial videos to help you understand the doctor's expertise, experience, treatment approach, and success rates.

7. How can I book an appointment with a doctor listed on your website?

You can book an appointment by clicking on the doctor's profile and selecting the 'Book Appointment' button on our site. Alternatively, you can contact our support team for assistance, and they will help you book your appointment.

8. Can I have a second opinion from a doctor on your list?

Yes! If you need a second opinion, our expert team will arrange an online consultation or an in-person visit with a specialist who can review your reports and provide expert advice based on your health condition.

9. What documents do I need for an online consultation with doctors?

For an online consultation, you need to share your medical and diagnostic reports, prescription history, and any diagnostic test results. This will help the doctor provide accurate advice tailored to your needs.

10. Can I have an online consultation before traveling for treatment?

Yes, we arrange online consultations so you can discuss your health condition with the doctor before traveling.

11. What languages do the doctors speak?

Most doctors speak English, but we also have professional translators and interpreters to translate your health concerns to the doctors and ensure you understand all your treatment procedures.

12. How long does it take to get an appointment with a doctor if I plan to travel?

It depends on the doctor's availability, but most appointments are scheduled within 24-48 hours. Our expert team will help arrange your appointment quickly, and urgent cases are given priority.

13. Do doctors offer post-treatment follow-ups?

Yes, we arrange post-treatment follow-ups via video calls, depending on the treatment type and the doctor's availability.

14. Can I request a medical treatment plan before traveling?

Yes! After your consultation with doctors, they will provide a detailed treatment plan tailored to your needs, including estimated cost and expected recovery time. This helps you plan your health trip accordingly.

15. Do you help with travel and visa arrangements for medical treatment?

Yes, we assist with visa applications, travel arrangements, and accommodation for international patients.

Travel FAQs

1. How do I arrange travel for medical treatment?

We help you with flight bookings, airport transfers, and transportation between your accommodation and the hospital and all your needs.

2. Will someone assist me upon arrival?

Will someone assist me upon arrival?

3. Will someone assist me upon arrival?

While not mandatory, travel insurance is recommended to cover unexpected emergencies.

4. While not mandatory, travel insurance is recommended to cover unexpected emergencies

Yes! You can bring an attendant or family member, and we will help arrange their travel and stay.

5. How long should I stay in India after my treatment?

The recommended stay depends on your treatment type. Your doctor will advise on the appropriate recovery period before travel is safe. We'll help you plan accordingly.

6. Can I explore tourist attractions during my medical trip?

Can I explore tourist attractions during my medical trip?

Medical Visa FAQs

1. How do I apply for a medical visa?

We assist you in obtaining a hospital invitation letter, which you will need to apply for a medical visa at the Indian embassy in your country.

2. What documents are required for a medical visa?

You will need the following documents:

  • A valid passport
  • Medical reports and doctor's recommendation
  • Visa invitation letter from an Indian hospital
  • Recent photographs
  • Completed visa application form
3. How long does it take to process a medical visa?

The processing time typically takes 4-7 working days, depending on the country from which you are applying.

4. Can my attendant get a visa too?

Yes, a medical attendant visa is available for your companion or relatives.

5. What is the validity period of a medical visa?

Medical visas for India are typically valid for up to 1 year, with multiple entries allowed, depending on your treatment requirements.

6. Can I extend my medical visa if needed?

Yes, medical visas can be extended in India if your treatment requires a longer stay. We assist you with the extension process.

Accommodation FAQs

1. Where will I stay during my treatment?

We help arrange comfortable accommodations near your hospital, ranging from budget hotels to premium apartments, based on your preferences and choices.

2. Do you provide language interpretation services?

Yes, we offer language assistance in Arabic, French, Russian, and all other major languages.

3. Will I have access to local SIM cards and internet?

Yes! We provide guidance on purchasing SIM cards and ensuring you stay connected with us and your family members.

4. Are there accommodation options within hospital premises?

Many hospitals offer on-site guest houses or patient rooms for companions. We'll present these options along with nearby hotels based on your comfort needs and budget.

5. Are special dietary requirements accommodated?

Yes, we ensure your accommodation can provide meals according to your dietary restrictions, whether religious, cultural, or medical.

6. What amenities are typically available in the accommodations?

Most accommodations include Wi-Fi, air conditioning, TV, room service, and laundry facilities. Premium options may include kitchenettes, living areas, and additional services.

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